Terms of service.

These are the terms for using stroderwebservices.com and the services we provide. They're written in plain English. Read them once, ask if anything's unclear. By visiting our site, paying for a build, or signing the Service Agreement, you agree to these. If anything here conflicts with your signed Service Agreement, the Service Agreement wins.

What we do

Dominic Stroder, doing business as Stroder Web Services ("SWS", "we", "us"), designs, builds, and hosts custom websites for small businesses. Our packages are listed at stroderwebservices.com/services.

Pricing & payment

• Build cost: Per-tier as listed on our pricing page, paid up front or as you go, same total either way. Up front: a 50% deposit is due before work begins, and the remaining 50% is due before launch (when the site goes live on your domain). Pay as you go: the build price is split into 12 equal monthly payments, added to your monthly plan, starting the day you sign up, with nothing extra due at launch.
• Hosting & ongoing services: Billed monthly via Stripe recurring subscription. If you pay up front, it starts the month your site goes live. If you pay as you go, it starts the day you sign up, on the same monthly charge as your build payment.
• Add-ons: Listed on the pricing page. Billed at the time of request and added to either the build invoice or your monthly invoice.
• Late payments: If a monthly payment fails, we will email you, and your site stays live for 30 days while you sort it out. After that, it may be taken offline until the account is current.

All prices are in USD. We do not currently charge sales tax (Oklahoma does not tax web design services).

Project scope & revisions

The Service Agreement you sign before work begins lists exactly what's included in your build. Pages, features, and the timeline. Revisions within scope are included. Significant scope changes (additional pages, e-commerce features, etc.) are quoted as add-ons and added to your invoice.

We respond to ongoing support requests within 1-2 business days under monthly hosting plans. Hosting includes routine maintenance and security updates; it does not include unlimited content changes (those are billed as add-ons or covered under a separate retainer).

Cancellations & refunds

Refund terms are detailed in our Refund Policy. Short version: if you cancel after work starts, the work done is billed at $50 an hour from your deposit, the rest of the deposit is refunded, and you never owe more than the deposit. Monthly hosting can be cancelled anytime by a message in your client portal, a text or an email. Your service runs through the end of the paid month and is not pro-rated, and your site then stays live for a 30-day grace period.

If you cancel ongoing hosting and your build is paid in full, we will export your site files and provide them to you at no charge so you can host elsewhere. If you pay as you go and stop before the build is paid off, the site comes down after the grace period and the files stay with us. You owe nothing more, and payments already made are not refunded. Either way, we keep your domain registration active in your name through the end of any period you have paid for, then transfer it free to any registrar you choose (you own the domain, always).

Intellectual property

• Your content: You own all the content (text, photos, logos, videos) you provide to us. We use it only to build your site.
• Your finished site: Once paid in full, you own the design and code of your finished site. We will provide the source files on request.
• Our portfolio rights: We retain the right to feature your site, including screenshots, your business name and a link, in our portfolio, case studies and marketing materials. If you'd prefer we not, tell us and we'll honor that.
• Third-party assets: Stock photos, fonts, plugins, and other third-party assets remain the property of their original owners and are used under their respective licenses.

Hosting service level

We host on private infrastructure with nightly backups, and every site is monitored 24/7 by UptimeRobot on a 30-day rolling window. We do not guarantee a specific uptime percentage. SWS is operated by Dominic Stroder. If your site goes down, we typically have it back up within a few hours.

For mission-critical sites where uptime guarantees matter, you should host with an enterprise provider (we can recommend one and migrate your site at cost).

Acceptable use

You agree not to use SWS hosting or services to:

• Distribute illegal content, malware, or spam.
• Host adult content, gambling content, or content that violates local law.
• Conduct phishing, fraud, or other deceptive activities.
• Resell our hosting to third parties without written agreement.

We reserve the right to suspend or terminate service for violations, typically with at least one warning when feasible.

Limitation of liability

Our total liability for any claim is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages (lost profits, data loss, etc.).

We do our best to keep your site secure and your data safe, but we cannot guarantee perfect security. You should keep your own backup of any irreplaceable content you supply to us.

Termination

Either of us can end the relationship at any time. If you cancel, see the Refund Policy. If we cancel (rare, and only for acceptable use violations or non-payment), we'll give reasonable notice, and if your build is paid in full, we'll provide your files for export.

Changes

We may update these terms occasionally. Material changes will be reflected by a new "Last updated" date at the top, and we will notify active clients by email. Continued use of our services after changes constitutes acceptance.

Governing law

These terms are governed by the laws of the State of Oklahoma, USA. Any disputes will be resolved in courts located in Oklahoma County, OK.

Contact

Stroder Web Services
Dominic Stroder, Owner
Del City, Oklahoma
[email protected]
(405) 458-0864